As our customer, we welcome you.
You will receive the finest quality repairs available. These repairs are made
possible only by our continued dedication to the collision industry. We are:
Working to keep our shop equipped with the technology needed to
fix today’s complex vehicles
Keeping our technicians up-to-date through on-going training
Striving to meet standards of top quality paint and repair work
and
Dedicated to improving the collision repair industry.
As a member of the business
community, we adhere to a Code of Ethics, our pledge to you of honesty,
integrity, safety and craftsmanship.
You may have some questions
concerning the estimating/repair process. This online brochure was designed
with those questions in mind.
If you have any questions, please
ask us. Our trained professionals are ready and willing to help you in any ways
they can.
For us, satisfying our customers
is the most important goal we have.
Some important points:
1)Your car is the
second largest investment you’re likely to make. Preserve its value and your
safety by having it repaired professionally.
2)Never drive a car
that could be unsafe because of damages.
3)Some insurance
companies may want to visit their drive-in claims center before having your car
repaired. You can do this, or you may leave your car at our shop and ask that
the insurance company inspect the car here.
4)There is no law
requiring you to obtain more than one estimate or appraisal.
5)You have the right to
go to the repair shop of our choice. Your insurance company cannot require you
to go to a particular shop.
6)Differences in repair
estimates are common. A lower estimate may not include all necessary work. If
you’re not sure why one estimate is different from another you’ve received,
please ask us.
7)Choose a shop that
has unibody repair equipment and certified (by I-CAR or ASE, for example)
technicians.
8)Ask if the shop will
be using genuine manufacturer (OEM) replacement parts.
9)Ask if the shop
offers a repair warranty.
10)Let us help you negotiate your claim with the insurance
company.
